Frequently Asked Questions

We do not take reservations and are a first come, first serve restaurant. 20% Gratuity is added to parties of 6 or more.

For smaller group advice or information on how our waiting list works, please read the wait list information below. For private event inquires please visit our "Private Events" link on this website or call us at (530) 829-0982 (select #2 to speak directly to a team member) and ask to speak to Jakki or Estelle.

We are a first come first serve restaurant and do not accept reservations. If our wait is longer than an hour, we may have to split up groups of 10 or more into smaller groups. 20% Gratuity is added to parties of 6 or more. 

For private event inquires please visit our "Private Events" link on this website or call us at (530) 829-0982 (select #2 to speak directly to a team member) and ask to speak to Jakki or Estelle.

We have a wait list system that will TEXT you when your table is ready. A confirmation text will be sent within 2 minutes of you checking in. You can reply "on my way" and we will wait for your return for up to 7 minutes. You must check in to our waiting list in person. Always check in close to your quoted time…technology isn't always reliable!

During our busy season (June to mid-September and December to April) our wait times can exceed 1 hour and 30 minutes. Wait times vary from preference of seating, inside/outside/first available/shade, group size, and time of check in. However, if you plan ahead and check in early, you can fill that time with the fun destinations around us. There are a lot of shops, activities, bars and waiting areas around the village.

Orders under $300.00 may be placed in person or online. Click the Order Now link on our website. We do not do future orders under this amount. Our current waiting time is displayed on our website once you click the Order Now link. We add 15% gratuity to all online orders.

During peak seasons we will quote anywhere from 30 to 90 minutes so please plan accordingly. 

Pre-Ordering at Fireside Pizza 
Orders totaling over $300 can be pre-ordered. Please e-mail your desired order to firesidepizzacompany@gmail.com with the following details: time, date, cell phone number, and name. We add 15% gratuity to all pre-orders.

We do not cater for offsite events, but we do offer dine-in buffet options. We also offer take-out options.

We do not deliver, but we do offer take out!

You must order in person to get discounts for take-out orders. You will need to provide proof of address for local discounts or a printed receipt for return discounts.

Take-out orders must be taken outside of the restaurant to be consumed. We will not allow any orders of any size to be eaten on premise, after placed for To Go. If you are on the waiting list and decide to opt for take-out, please inform the hosts.

Yes we are open for the holidays! We close early on Thanksgiving Day.

Yes, we have happy hour from 2 PM - 4 PM Monday - Thursday (excluding holiday weeks). We offer discounted drinks, appetizers, and discounted pizza with a beverage purchase.

We are dog friendly on our patio. We only ask that you keep your pets on a leash and not allow your pet to eat food from any patio table. Please remember, some guests prefer that pets do not disturb neighboring tables.

We can do any pizza gluten free and we also offer gluten free pasta. All of our salads are gluten free without croutons. Please see our menu for details and refer to our allergy disclaimer at the bottom of our online menu. For those with severe allergies we do not recommend you dine with us as we cannot avoid all cross contamination.

Our regular dough is vegan, however we do not have vegan cheese.

We donate locally! Please visit our Community Support Page below for more information on how Fireside gives back to our community.

We are located in the middle of the Palisades Village, near the Little Bear Café and directly across from the Oakley store.

Base Camp Pizza Company (Heavenly Village), Azul Latin Kitchen (Heavenly Village) and Rubicon Pizza Company (Northstar).